Online Operations Administrator

Job Description

Wise Employment are working on behalf of one of the world’s leading strategic purchasing & negotiation specialists to join their team.

As an Online Operations Administrator, you will play a key part in supporting the business by contributing to the development & upkeep of the client facing digital products. Achieving this will ensure the smooth and efficiently delivery of online services to achieve full satisfaction for clients.

Key responsibilities:

-          Supporting the IT team with the delivery of the online distance learning system

-          Contribute to the on-going updates of our online products and Learning Management System content

-          The servicing of the help desk processes to support clients as directed.

-          To support and develop the client liaison process online with a ‘customer first focus’.

Must Have Skills:

-          Strong understanding of help desking

-          Excellent written & spoken communication skills

-          Excellent proficiency with Microsoft Office

-          Proven ability to work both independently and within a team

Desirable skills:

-          An interest/experience in layout & design – particularly using powerpoint

-          Understanding of UX/UI design

-          Graphic design experience

To find out more about this role, please get in touch for full job details and how to apply.

T: 01752 603800

E: joshh@wiseemployment.co.uk