Job Description
Wise Employment have an exciting opportunity to become a Marketplace Assistant for one of our established clients based in Plymouth.
Temp to Perm, Weekly pay, Monday to Friday, 08.45-17.30.
Reporting directly to the Marketplace Manager, the Marketplace Assistant will handle the onboarding of new suppliers as well as system configurations and queries, whilst providing ongoing support and compliance monitoring for the Marketplace system which facilitates the business' suppliers, stock and orders.
As a Marketplace Assistant, you will support the configuration, physical set up, system troubleshooting, and project management of the companys' suppliers, ensuring that compliance is monitored and assessed againdt KPIs.
You will provide telephone, email, and system support for all supplier queries and operational issues relating to the Marketplace platform.
Requirements
As a Marketplace Assistant, you will be computer literate and highly organised, with excellent telephone manner and the ability articulate and adept at communicating effectively to a variety of audiences.
You will have experience using Zendesk, be comfortable creating and updating relevant knowledge bases and documentations, and you will work well independently and self-sufficiently, with willingness to take initiative whilst also being a contributing member of a team.
A positive attitude is essential, as well as the ability to thrive in a fast-paced environment.
Experience using a CRM system and working with EDI (Electronic Data Interchange) would also be beneficial but not essential.
This is a temp to perm position working Monday to Friday, 8.45am - 5.30pm with weekly pay.
This role is being recruited on a temporary to permanent basis. In return, Wise Employment can offer; weekly pay and emailed payslips, up to 28 days paid annual leave (inclusive of statutory holiday), pension contribution, a friendly and welcoming working environment.
On successful transition of becoming a permanent employee you will receive a competitive salary, employee discount, cycle to work scheme, flexible and hybrid working and long service awards.
If you are looking for an exciting challenge and feel you meet the above requirements then please send us your CV to Plymouth@wiseemployment.co.uk or call us on 01752603800
We look forward to hearing from you today!
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