Wise Employment Solutions
part of The Wise Recruitment Group

Search Jobs



Back

IT Specialist

Location: Callington, Cornwall, England
Type: Permanent
Salary: GBP32000 - 32000 per Annum
Benefits: excellent benefits package
Job Ref: MMPLYITS
Posted: 24/05/2022Apply Now

Job Description

Wise Employment are currently recruiting for an Experienced IT Specialist for a growing company based in the Callington area to diagnose, repair and maintain both hardware and software components to ensure the smooth running of systems. This is a permanent role with an exciting bonus package on a salary of £32k P.A.

What your day will look like:

Within this exciting opportunity you will be responsible for installing and configuring computer hardware and will be the point of contact for IT support within the business. By using your communication skills you will provide training for other employees on how to remedy simple computer technical issues where needed. Your day to day tasks will involve you working with various team members to diagnose both complex and routine computing issues. You will be a help desk for the business in IT so will have to act quickly in crisis situations to ensure the company can resume normal business as quickly as possible.

 The position entails:

This role will entail you to troubleshoot hardware and software issues in person as well as remotely by phone. Using your coaching experience, you will also be responsible for working with team members to diagnose both routine and complex computer issues and be able to adapt to ever changing circumstances managing requests and new standards. Your days will be varied and never the same which will require you to utilise your excellent problem solving ability to ensure the installation of all software and hardware systems including Anti-virus, CRM, and new equipment and other tools used by the companies on and offsite employees. This role will require you to have a keen eye for detail as you will be installing and configuring appropriate software and ordering when there are network equipment shortages. Your remit will include managing the companies fire wall as well as both the technical documentation and service contracts. Communication is a key skills as you will be providing orientation and guidance in how to operate the company’s hardware and software and conducting scheduled back up operations. A practical element of this role for the right candidate will set up work stations with computers and peripheral devices.

Experience Required

You will be fully competent with Microsoft application including Outlook, Word and Excel, and a strong understanding of discretion and confidentiality is required to ensure security and privacy of networks and computing systems.  A quick learner who will swiftly adapt to using the bespoke software package. This position will require you to be a good team player who has had previous coaching experience and is able to assist team members when required utilising your communication and written skills. Your enthusiasm and excellent problem solving will ensure your development and knowledge of computer systems for progression.

 Time management will be essential to this manage deadlines and high- pressure situations effectively with a strong attention to detail to prevent mistakes.

Benefits

•Salary £32,000 P.A.

•5 weeks’ holiday + 8 bank holidays

•Gym membership

•Discretionary Christmas bonuses

•Annual pay review

This is an office based role working Monday to Friday 08:15 to 17:00 with a 1 hour break per day

If you are keen on progressing your career for a long–standing and reputable company, earning a competitive salary please email your CV to plymouth@wiseemployment.co.uk or call on 01752603800

Apply Now