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Debt Collection Officer / Tax Collection Officer

Branch:Exeter
Location:Exeter
Contract:Temporary
Salary:£9.91 + per hour
Benefits:28 days annual leave, pension
Start Date:ASAP - 5 Month temp assignment
Job Ref: EXEL15320
Posted: 21/08/2018
Job Description
Collection Officer – Council Tax
5 Months temp assignment
Between £9.91 and £10.79 per hour

We are recruiting for a council tax collection officer on a full time temporary basis for a 5 months temporary assignment.

This is a role where you will need to be a confident and capable communicator, but also have a diplomatic side to understand people’s circumstance and agree a suitable payment schedule.

The daily workload will include
• Contact customers to collect or arrange payment of overdue council tax
• Answering queries about arrears
• Monitoring income and escalating when necessary
• Agreeing manageable and suitable payment schedules for those who need them
To be considered candidates will need to be a great communicator, and problem solver. You will also need to demonstrate great levels of customer service skills. Experience within local government debt collection or private company credit control would be very beneficial to your application.

This job is available for an immediately start and will be for a 5 month period. A competitive hourly rate of £9.92 and £10.79 is available dependant on experience and suitability.